Hosting and Domain Terms

1. With our hosting and domain package we provide clients with hosting, domain, website backups, SSL certificate and website core and plugin updates.

2. We endeavour to provide clients with a website uptime of 99.99% during all times outside essential server maintenance and updates, and circumstances beyond our reasonable control.

3. We will purchase a domain for the client upto the value of £10. This is to be used exclusively with the project that we are working on together. Any additional domain costs will be invoiced to the client.

4. We will take daily backups of all client websites. Guidance Digital is not responsible for any updates or changes that take place between backups and are subsequently lost.

5. Our hosting and domain package can be cancelled at any time by emailing hello@guidancedigital.co.uk. Upon cancelling your package you will have seven working days to share the details of your new hosting provider. Once we have received these details we will transfer your website for you. Any costs associated with this transfer are to be paid by the client.